Kleinhenz Jewelers in 25979 Detroit Road

Customer Reviews about Kleinhenz Jewelers:

• ★ ★ ★ ★ ★
  Came in for a link on my necklace and Shane really helped out! Took him 5 minutes to finish the job and then he showed me some bracelets which I will be back for! Highly recommend!
  By Ziad Sallouha, August 23, 2017
• ★ ★ ★ ★ ★
  Stopped in to have the battery for one of my watches replaced and ended up spending some time speaking with Shane. Upon my request, he showed me some of the watches they have in their wide collection - the man knows his stuff! A very welcoming atmosphere (not always the case in jewelry stores) and a wide selection of fine jewelry and watches. Family owned. I have nothing but praise for Kleinhenz! Will be back when I need some bling.
  By Adam Jezeski, August 10, 2017
• ★ ★ ★ ★ ★
  I purchased an engagement ring from Kleinhenz Jewelers this past September and could not have been happier with the experience. I worked directly with Shane Harmon and he took exceptional care of us in helping select the perfect ring. My now fiance was not sure of what she wanted in terms of shape etc. and all in all we made roughly 4 or 5 visits to Kleinhenz before we felt we had found the ring that was meant to be. Shane's willingness to make sure we were comfortable and happy was what ultimately got our business. In my own personal opinion, in any sales function, you can easily tell when a salesperson or rep wants you to purchase something already and move on, but with Shane and Kleinhenz I honestly never got that impression. Neither one of us felt rushed. Neither one of us felt pressured to make a decision in the 4 plus times we stopped in to continue looking. This made the experience a truly memorable one, and at the end of the day, it's an engagement, and you want to have it be memorable. In the end, it's why we chose to purchase from Kleinhenz Jewelers.
  By Matt Fazio, June 04, 2017
• ★ ☆ ☆ ☆ ☆
  Went it to look for a Rolex, after spending 20 minutes in the store and not finding what I want I was shown a very hard to find Rolex Daytona. I decided to purchase the watch and I was told that all of a sudden someone else had money down and that I was no longer allowed to purchase the watch. Never tried to make it right or offer me anything. I will never shop at this store. What a joke of a Rolex dealer.
  By Brent G, December 04, 2016

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